We warranty our branded fitness equipment products (Concorde, CoreFx, TriggerPoint) for 1 year from the date of purchase for manufacturing defects only. This warranty covers damage due to imperfections in the manufacturing process. This warranty does not cover wear due to regular use or abuse of products. Warranties are null and void in cases where products were used outside of the intended uses set out in their respective user guides or instructions.
If the purchased product has been altered in any way, the warranty is void.
Warrantied products may not be immediately replaced or refunded should a claim be opened. Depending on the brand, we reserve the right to offer a repair or replacement part if this will ensure the good working condition of our products.
Proof of purchase is required for any warranty claim. Legacy Therapeutics will not be able to honor any warranties where this is not provided.
All open box products offered on our site include the same warranty as the equivalent brand new, unopened product.
Hyperice Products Warranty
If within one year from the date you purchased one of our products, this product fails due to a defect in material or workmanship, Hyperice Inc. will repair or replace your product, or any necessary components, free of charge.
This warranty excludes:
Damage caused by accident, abuse, mishandling, or transport
Units taken out of Canada
Units subjected to unauthorized repair
Units not used in accordance with Hyperice care instructions
Damage exceeding the cost of the product
Deterioration of the delivered product resulting from abnormal storage and/or safeguarding conditions on the client’s premises
Failure to provide the dated proof of purchase
Products not purchased on our website